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How Can We Help?

We're happy to help with product questions, gift ideas, order questions, and more.

Email us at help@originalbeaucraft.com

If you need something by a specific date or have questions before ordering, just reach out. We're here for you.

Questions About a Gift?

We're happy to help you find the perfect piece for any occasion. Personalized recommendations available.

Shipping & Delivery

Fast, reliable shipping with tracking. Free standard shipping on all orders.

Returns & Exchanges

Not in love? No worries. Returns and exchanges are easy within 30 days of delivery.

Frequently Asked Questions

Can you help me choose a gift?

Yes. Email us with the occasion, the recipient's style, your budget, and any timing needs. We'll suggest a few sterling silver pieces that feel thoughtful and easy to give.

How quickly will my order ship?

Most orders ship quickly once processed, and tracking is provided when available. If you need a piece by a specific date, email us before ordering so we can help confirm timing.

How do I contact you?

The best way to reach us is by email at help@originalbeaucraft.com. Include your order number if you have one, and we'll get back to you as soon as possible.

Do you offer free shipping?

Free standard shipping is available on orders over $75. Shipping options and any applicable costs are shown during checkout.

What is your return policy?

If your piece is not quite right, contact us within 30 days of delivery and we can help with a return or exchange. Items should be unworn and in their original condition.

Is Beaucraft family owned?

Yes. Beaucraft was started in 1947 by Luigi Russo and is still operated by the Russo family. The business continues to carry forward the same tradition of meaningful sterling silver gifts.

Is your jewelry sterling silver?

Yes. Beaucraft pieces are sterling silver and designed to be timeless, meaningful gifts that can be worn and cherished.

Do the pendants come with a chain?

Yes. Pendant orders include a chain unless otherwise noted on the product page.

What if I have a question before ordering?

Just email us at help@originalbeaucraft.com. We're happy to answer questions about products, gifts, shipping, or your order.

Can I send Beaucraft jewelry as a gift?

Yes. Beaucraft pieces are designed with gifting in mind. If you're sending something directly to someone special and have a question, reach out before placing your order.

What makes Beaucraft different?

Beaucraft has been creating sterling silver gifts since 1947. The pieces are personal, timeless, and approachable, with designs made to mark meaningful moments.